Great food for the value. Atmosphere is welcoming and service is good
Don't expect much here. We arrived at 630 p.m., were served our meals about an hour later. Waited for menus, cutlery, drinks (twice) and when the meal arrived, steak order was cooked incorrectly. Asked to speak to the Manager. he came over, told us he'd served over 200 people that day and that we were the first to complain. Proceeded to re-order the whole meal for all of us (even though we were half-finished our correct meals. Then said he's give us the steak meal at no charge 9while my son waited for his new meal). At the end, 10% off the bill. Food is OK, service terrible.
Wors service ever recieved! The manager was extremely rude! No customer service at all! If you want to be treated with respect, eat somewhere else!
This was the 2nd time we were there. Terrible service, too my son their for his birthday, we were directed to a table, restaurant was not very busy. We sat there for 40 minutes before any one came, another waitress came around inquired if our order had been taken, I advised no, she apologized immediately, stated the waitress that was covering that table was on break. If a waitress is on break should they not be able to use a replacement. The replacement waitress apologized numerous times took it to the manager. The manager came over with one of these fake expressions and loaf of free garlic cheese bread (I am allergic to cheese). Very nice gesture but should have checked to see if any food allergies. My son ordered hamburger & fries, fries were ice cold, he said hamburger at Turtle Jacks was better. I ordered steak, baked potato came with corn. The steak was done to my liking, the potato required a lot of attention, I would have been helpful it it hadn't been 3/4 black, the corn had no taste and it was extemely soggy. I complained on line to the Crabby Joe's sight, they took the complaint told me they would keep me informed never did. We don't go back their again.